What happen if your account get hacked

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Blade323

Junior Member

08-01-2013

First you get to wait for 6 days for riot to read your ticket than you get set of question that you answer on. After answering first set no matter if you send mail from email account was made on and have all proofs that account is yours you get 2nd,3d,4t,5t set of questions obviously bot responds on. So you wait 1day for each answer from support hoping that they read what you wrote to tham and see proofs you send tham but they dont at all all you get is lost nerves and bot answers.So after 9days and answering 25 questions before that,sending tham proofs, ip adress,seding supp ticket from mail acc was made on,friend list,list of skins on acc.
As proof that no 1 actualy read answers or proofs you give is this:
In prev message i say that i didnt bought any rp on that account and he send me this

Quote:
Again, I am sorry for your trouble, but I am still not able to confirm the ownership of this account with the information you have provided. Please provide me with any additional information you believe may assist me in confirming ownership. It would be especially helpful if you could provide me with additional billing information:

- Any transaction ID's you have received from a confirmation email:
- Transaction numbers from a credit card statement:
- Any Paypal, Paysafecard, or SMS confirmation numbers:
- The last 4 digits and expiration date of any credit card(s) you have used to purchase RP:
- Approximate dates of most recent RP purchases
- Location of RP purchases (City,State,Country)

Warmest Regards,
DJ Mundo
Riot Games Player Support Specialist


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bronzelote g2

Senior Member

08-01-2013

Riot games player suport rly sucks and we all already know that, they just dont care for us players, dont get me wrong they did before just coz it was new game so they needed us to make it big like it is now....I fcking hate thouse bot answears after 6 days...

Sorry for my bad English.


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bronzelote g2

Senior Member

08-01-2013

I am rly disapointed in Riot player support


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Blade323

Junior Member

08-01-2013

Yes and why dont we players in Europe have our support what we dont pay enought to have it or we dont deserve 1? Ok he auto responded to first,second,tird message but after 4`sset of questions ha should have at least read answers and solve the case and not give me bot answer again.


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Smrdo1911

Senior Member

08-01-2013

Your account didn't get hacked, you were probably stupid enough
to give someone the password, fell for phishing or don't have a good AV.

Every time your account gets "hacked" it is only yours and your own fault to blame.


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Blade323

Junior Member

08-01-2013

Quote:
Originally Posted by Smrdo1911 View Post
Your account didn't get hacked, you were probably stupid enough
to give someone the password, fell for phishing or don't have a good AV.

Every time your account gets "hacked" it is only yours and your own fault to blame.
First of all it can happen to any 1 second of all any 1 can be hacked and AV dont surely defend you from viruses,trojans. . . And it dont justifies that support did not bother to read answers i gave him!


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Smrdo1911

Senior Member

08-01-2013

No they can't, if what you said is true, there would be so many hacked accounts that games wouldn't exist.


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Blade323

Junior Member

08-01-2013

First before you start acting smart on that topic again go and read what AV do and how it protects you from viruses and infections it has in his datebase and not new 1`s that come out every day. How many times did best and most protected servers(Pentagon,CIA,Microsoft,Banks. . . .) in the world got hacked so thay was stupid to or their AV was bad?! So plz before you try to act smart read and educate on that topic. I say this becouse i`m a web developer so ofc i have good AV and protection and i think that I know a lot more about that topic than you. And the way i got my account compromised is not a topic of this thred at all BAD SUPPORT FROM RIOT IS!


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Smrdo1911

Senior Member

08-01-2013

You can't compare small time games with some of the best kept secrets of the world.

Besides as you said their servers got hacked, not the accounts of their users, so your argument is invalid.

So as I said, if you did not compromise your account like you did you would not get bad support from Riot, simple as that.


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Blade323

Junior Member

08-01-2013

Quote:
Originally Posted by Smrdo1911 View Post
You can't compare small time games with some of the best kept secrets of the world.

Besides as you said their servers got hacked, not the accounts of their users, so your argument is invalid.

So as I said, if you did not compromise your account like you did you would not get bad support from Riot, simple as that.
I compared it becouse even best servers and most protected 1`s in world can be compromised and hacked easily so that a single home pc is not a problem at all no matter how well protected it is. And stop speeking of something that is not thread of this post.


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