The truth behind Riot Games. (RP Consumers , read please)

First Riot Post
1234511 ... 35
Comment below rating threshold, click here to show it.

L33T Armageddøn

Senior Member

03-01-2013

Hello community.

My name is Armageddøn and today I'm here to talk about Riot Games . I know this company for a long long time , and I'm here simply to clarify some people who buy Riot Points or are expecting to, just to be sure they know what they are doing .

First of all , I'm not against those who buy them , in fact , I buy them myself . Keep in mind I'm not saying for all the consumers to stop buying it , or even trying to discourage them.



So , I play League of Legends for one year and a half and I bought more then 200€ in Riot Points . To be honest , If you asked me half year ago I would say I spent this money because is a service that I enjoy , and that I will use for a long time . Unfortunately, time passed and I've definitely changed my mind . I stopped buying those for now , and I'm looking forward to never buy those again.. Why ? First of all , I love the content I could get by getting these Riot points , but also I thought Riot deserved my money , since they were making a wonderful job , and I usually spent like 5h a day playing this game . It was totally worth it... Unfortunately, in this past few months I realized this company doesn't care about their players .. In fact , they don't care a single bit about it . Last year, Riot gifted 400 RP to players that have never been suspended .. Sometimes you don't even notice .. But why 400 RP ? Because if you want to get a 975 RP item , you must get more Riot Points .. Also .. Players who reach lvl 3 ( Not sure ) will gain 400 RP , this simple move is not because Riot is generous , just because they want you to spend money on this game. Well , I knew this since I started playing , but it was ok , because once again I thought Riot was making a wonderful job and I was planning to play this game for 4 or 5 more years so...


Well, time passed , I kept buying RP untill the day I got permabanned. First , I was mad at Riot because I wasted loads of money, but then I realized it was my fault and I faced it like a man. Started a new account , kept buying RP .. The thing is that this time I spent much more time looking at forums posts .. And every single day it was the same story .. "Ban deserved ?"..

Well , I'll be honest , only one or two cases weren't punishable .. The thing is every time you play a game somehow you did something that was reportable.. And you don't even realize that .

Example :

You had a bad game -> You can be reported both for Intentionally feeding / Unskilled playing ( I heard this isn't bannable , and if it isn't , remove it from report options.) .

Someone is trying to ruin your gaming experience .. With this I mean offending you , feeding enemy team , assisting them , etc. and youu say something like "XXX is trolling." - You can be reported for offensive language .

Enemy team stole baron -> You can be reported for unskilled + Assisting enemy team since you gave them free baron.

You carried your team , and you feel like saying "That was kinda easy guys ^^" . Even if sarcasm is intended , that is reportable .


My point is there is always a reason to be reported forin a game .And this is why Tribunal doesn't look really effective.. Keep in mind I'm not suggesting the removal of "The Tribunal" .. I'm just warning all the newcomers to take care why the money they invest in this game, because you don't own anything. If Riot decides to shut down League of Legends and close their company tomorrow , keep in mind you won't get nothing. They do whatever they want with your account and you don't have anything to do with it .

My suggestion ?

In my opinion tribunal needs a huge rework , because the judges can't see what happened IG + they only read "judged" chat ..




The other part is , I used to use Riot Support a lot .. I asked them some information about several topics , while some of my questions were answered , others were responded either by bots or totally ignored .. So , Riot pays their employees to help this community, I suppose .. So I'm questioning myself what are they doing , or if the support is "bot" based , shouldn't the players be informed about it ?


That is all for now , feel free to discuss ..



My conversation with a Riot Employee

Fabini 1
Nov 23 06:44 (PST)

Is it legal to create a new account and start over ?

I'll be honest with you , I disagree with your choice specially because my behavior was getting better and better, I think Riot is being too rude with their players . I don't think it was enough to get permanently banned. I don't know why can't you prove me I've changed , also , I know it's too late , but atleast you should INFORM the players when their permanent ban is about to come , since I didn't even know you could be permanently banned . This should also be stated when people buy RP , because I wasted loads of money expecting to have fun for several years. You must inform that people can lose all their investment right before they buy RP , not after they get permanently banned .

Regards,


Answer :


mobanerd (League of Legends Player Support | Riot Games Support)
Nov 23 07:00 (PST)

Summoner,

We have already explained the context for your permanent suspension. We will not be able to release your account and consider this matter closed.

Sincerely,

mobanerd
Riot Games Player Support Specialist

Then I said :


Fabini 1
Nov 23 07:19 (PST)

I think you should atleast READ my last e-mail . I asked if can I start on a new account ?
Regards,

Answer :


mobanerd (League of Legends Player Support | Riot Games Support)
Nov 23 07:23 (PST)

Summoner,

We have already explained the context for your permanent suspension. We will not be able to release your account and consider this matter closed.

Sincerely,

mobanerd
Riot Games Player Support Specialist
www.riotgames.com

There you go
edit 1 : LOL 81 Upvotes guys !

edit 2 : Some people don't believe my words about Riot Games support being botted..

edit 3 : removed reddit , Idk how does that works D: !

edit 4 : 200 upvotes ! THANK YOU ALL <3

edit 5 : 300+ upvotes ! WOW , just WOW !
Regards

Edit 5 : hey guys probably my last edit.. im thinking about quitting the league , unfortunately riot doesnt care about this community , they dont listen to any of us.. meh , i hope u have as much fun as i.did .. when tribunal is fixed ill be back .. i dont wanna play a game where im afraid of using the chat function.. thanks for ur support, keep bumping if u feel so... Regards, hf in the league..


/thread


Comment below rating threshold, click here to show it.

Flayd

Senior Member

03-01-2013

I agree, they need to give EUW some love and actually listen to us.

We at EUW have great ideas that will never be fulfilled, 'cuz Riot doesn't listen.

+1


Comment below rating threshold, click here to show it.

L33T Armageddøn

Senior Member

03-01-2013

It has been a time since I saw a Rioter coming to check these forums.


Comment below rating threshold, click here to show it.

über Billlboy

Member

03-01-2013

The thing about this game is it teaches you something very important.

Written communication can always be held against you. I have never been banned in any game or even warned. I swore my heart out and had so much fun with everyone on xboxlive and psn, but I come on this game and swear once or have a bad game, I am reported and one step closer to a permaban.

The tribunal sounds like a nice system, but now every player plays in fear because anyone can report you for next to nothing and it counts against you.

I have gained a mass amount of honors, around 100 in total, around 3 times. And 3 times I have had a tribunal case reset my honor. Now there is no way in hell I have had more report than honors, yet I still get these time bans etc.

The tribunal ruins this game, and I will continue to play until I am banned then close this chapter.

I think anyone would be lucky to make it to 2014 with their current account.

Still the game is awesome.


Comment below rating threshold, click here to show it.

über Billlboy

Member

03-01-2013

Also I agree, for such huge game with such huge amount of players, this forum is terrible in terms of support from Riot staff and in terms of features.


Comment below rating threshold, click here to show it.

N H F

Senior Member

03-01-2013

What? This has nothing to do with rp. It`s just another tribunal rant.


Comment below rating threshold, click here to show it.

L33T Armageddøn

Senior Member

03-01-2013

Quote:
Originally Posted by über Billlboy View Post
The thing about this game is it teaches you something very important.

Written communication can always be held against you. I have never been banned in any game or even warned. I swore my heart out and had so much fun with everyone on xboxlive and psn, but I come on this game and swear once or have a bad game, I am reported and one step closer to a permaban.

The tribunal sounds like a nice system, but now every player plays in fear because anyone can report you for next to nothing and it counts against you.

I have gained a mass amount of honors, around 100 in total, around 3 times. And 3 times I have had a tribunal case reset my honor. Now there is no way in hell I have had more report than honors, yet I still get these time bans etc.

The tribunal ruins this game, and I will continue to play until I am banned then close this chapter.

I think anyone would be lucky to make it to 2014 with their current account.

Still the game is awesome.

Hello dear sir,

To be honest, I've never been banned in any other game but this one .. So this just proves how tribunal is failing hard ..

Regards,


Comment below rating threshold, click here to show it.

metalbg

Senior Member

03-01-2013

I've been playing this game for 2.5 years now and i've spent around 50 euros for it , and i love the content they release with every patch , i like the balance , But i don't like the idea that i will be judged by players , the idea itself is beyond silly

. And also the community of the game is atrocious at it's current state , the old community was better but this isn't something that riot can deal with , i mean they are trying and it is getting better which is admirable to say the least .

Basically what riot needs is a way to give us a way to speak to them , or atleast they simply need more employees to deal with us .

Riot is one of the good game companies out there have that in mind , i was around when they were just the few guys from the US trying to make a living , and the quality of their content has increased , just look at the old skins and the new ones for example , the new ones can be considered to be real works of art , as where the ols ones were just recoloured versions of the champions .

These guys took genre that is hard to deal with it , because of the people that play it , don't get me wrong i don't think that everyone in the community is a bad or immature person but in game people rage and flame because it's frustrating when you lose a game thanks to someone else's mistakes .


Comment below rating threshold, click here to show it.

Dooby Doob

Senior Member

03-01-2013

Cases up for a perma ban are looked over by a Rioter and I assume they will dig around in to your past cases before making a judgement.

Tribunal isn't perfect but perma bans are usually deserved, and require quite a lot of "toxic" (or w/e you want to call it) behavior before it ever gets that far.


Comment below rating threshold, click here to show it.

L33T Armageddøn

Senior Member

03-01-2013

Quote:
Originally Posted by Dooby Doob View Post
Cases up for a perma ban are looked over by a Rioter and I assume they will dig around in to your past cases before making a judgement.

Tribunal isn't perfect but perma bans are usually deserved, and require quite a lot of "toxic" (or w/e you want to call it) behavior before it ever gets that far.
I never said my permaban wasn't deserved .. In fact , I faced it like a man , but most of the times you end up in the tribunal for reasons that are not justified .. That's my point.


1234511 ... 35