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Chat Restricted Again

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xArcuranx

Senior Member

01-15-2015

I made this in GD, but I really need a reply, because I don't know what to do anymore

Okay, a while ago I got a chat restriction, I wasn't happy about it, because I didn't believe I had done anything wrong, but I served the punishment. I emailed support asking what I had said so I could improve my behavior, I received generic emails back from their computers

Anyway, I finished my punishment 2 days ago, I then went into every game being disgustingly positive, if someone screwed up I would say "don't worry guys, we got this " ect..

I made bad jokes at the start of games to try and get our team working together, the worst I did was accidently put "wp" into all chat when I got a kill bot lane, it was meant to be to my support but their bot lane too offence, so I assume they reported me

Please Riot, can someone look into what I have actually said wrong? I need to know, because it's got to the point I have no idea what I am doing wrong and it's making me feel worse and worse about logging in. I know people won't believe me, but I have been the model player. I have no said 1 negative thing, not had a single warning since my last chat ban.

I know you have some sort of chat log, I am begging, please can someone look at my games and tell me what I have said, thanks in advance

Just some examples of how I had been trying to improve my behaviour

"Good Morning/Afternoon/Evening All" upon entering a lobby
"Good Lux and Have fun All" at the beginning of every game
"My bad sorry" when I made a mistake
"Don't worry guys, we can still win" when mistakes were made
"ggwp" at the end of every game

when people flamed me or anyone else, or anyone was toxic, I either ignored it, or said "please can you not flame" when it was targeted at our team

I never once flamed myself, I just dunno what to do to improve, I feel like I am being as polite as I can possibly be


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GangrelCat

Senior Member

01-15-2015

How large what the first Chat Restriction stack you got?
How much time went in between the last Chat Restrictions and the new one, is it the 2 days?
Is it an equally large set of Restrictions, smaller or larger?

-----------------------------------------------------
You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty.
Mahatma Gandhi

Je suis Charlie


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xArcuranx

Senior Member

01-15-2015

75 on both stacks, and it has been 2 days, but a fair amount of games, I have been super friendly each game since that first ban :/


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pkk1n95

Junior Member

01-15-2015

i hate this new sistem too i got banned 2 times for 24 games like wtf how do i get 2 basn in same day?


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GangrelCat

Senior Member

01-15-2015

Quote:
xArcuranx:
75 on both stacks, and it has been 2 days, but a fair amount of games, I have been super friendly each game since that first ban :/


Well, then I can honestly think of no reason why you'd get a new stack of restriction. I'd suggest contacting support. The first answer(s) might be template answers, don't let that discourage you but keep respectfully ask what happened here. Be patient, bumping your ticket will send it back to the end of the line.

-----------------------------------------------------
You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty.
Mahatma Gandhi

Je suis Charlie


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xArcuranx

Senior Member

01-15-2015

I have messaged support, I will keep you up to date with what's going on


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xArcuranx

Senior Member

01-15-2015

"While the Tribunal is in recess, we're unable to provide specific chat logs or reform cards for chat restrictions. I'd be happy to help clarify what's going on but it's important to note ahead of time, we will not be removing or reducing the number of chat restrictions placed on an account

We've investigated your account and found higher than average levels of toxicity as a result of your actions in the matches you play. As a result, we have decided to place chat restrictions on your account to help you adjust your behavior in-game.

Our chat restriction system is in place while the Tribunal is currently in extended maintenance while the Development team works on improved features and enhancements.

The chat restriction system works by analyzing recently played games on your account. This doesn't take into account the amount of time that passes between games, which prevents players from simply waiting out punishments. Additional chat restrictions may be placed after your first round is complete if there is no visible improvement in behavior. It's possible to receive punishments harsher than chat restrictions should toxic behavior persist (including temporary and permanent suspensions).

It's important to remember that there is no excuse for being rude to others. If you think other players are intentionally trolling, then be sure to report them at the end of the game. Arguing with them in-game is rarely an effective tactic. If you're having a bad game, insulting your teammates doesn't help them improve, and it won't help you win the match. If you're not going to say anything nice, don't say anything at all.

If an argument is getting heated within the game, you have a few options. You can hide [ALL] chat, mute individual players, or move the chat box away from the screen.

For more advice on keeping to the Summoner's Code, check out this article:

https://support.riotgames.com/hc/en-us/articles/201751874

And you can learn more about chat restrictions here:

https://support.riotgames.com/hc/en-us/articles/201752984

Admiral Bullfrog
Player Support Specialist
Prefer Carry"

This is what I got back, so same generic reply, I don't know how I should reply to get an actual response

I have said the following in response

"While I understand you are unable to provide specific chat logs and such, I was wondering if you would be able to look into what I have said that would be considered toxic.

I have been trying to improve my behavior according to the advice you have given, and I believe this can be seen in my games since I served my last punishment. I haven't been arguing with people or insulting anyone, at least not within my knowledge.

If I was able to see an example of something I have said that you would consider toxic, that would be fantastic, any example. That way I would not make the same mistake, because as of right now I can't possibly improve my behavior without knowing what I have done wrong"


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Shiwah

Senior Member

01-15-2015

It's a template answer, if you bump your ticket and politely insist for answers, they will eventually get back at you with a custom reply.


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