Last updated: 5 Aug. 2014
Here's a list of common problems and questions as well as a few ideas on how to solve these issues. Please check here for a solution first.
If you'd like to search directly for your issue, start with the knowledge base.
If you don't see your issue, or the solutions here don't work, feel free to post in the forums. Helpful and well-tooled Wrenchmen, fellow players, and occasional Riot Support Staff will be around to help when they can. Make sure to attach any relevant files to your post by clicking on the paper clip icon in your reply.
All issues are sorted in order of their possible occurrence from before you get in to after you're done playing. Please note, whenever you test out a fix, you should always join a practice game, to avoid being flagged by LeaverBuster.
Remember this is all to help you help yourself, if you'd like additional support from Riot Staff, please open a support ticket. Unless otherwise specified, all fixes here assume you're using a Windows operating system.
Protip: Click the button to be taken to the appropriate post!
Where do I download this game?
Basic Launcher Troubleshooting
Connection Failure: Unable to connect to PVP.net
Nothing shows up when I go into the store / I get a black screen
Before I enter a match, everything goes black/game doesn't start
I lag in game
I got a BugSplat Error
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