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Chat Restriction Information Centre

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Aregionius

Senior Wrenchman

05-21-2014

Hi Summoners,

You may have recently noticed a new player behavior system in place known as Chat Restriction. This system is intended to help improve your gaming experience and ensure faster punishments for in-game violations. If you didn't see the Original Announcement (http://euw.leagueoflegends.com/en/news/game-updates/player-behavior/upgrading-tribunal) make sure to check out that news post and the info below for more details.

You can also take a look at the Chat Restriction Article (https://support.leagueoflegends.com/entries/23395906-Restricted-Chat-Mode?locale=1) in the Knowledge Base for a bit more info on specifics, but please keep in mind that the article was written for the older Tribunal version of Chat Restriction.

You may also want to read through the latest Reddit discussion with Lyte (http://www.reddit.com/r/leagueoflegends/comments/27zq5t/chat_restriction_system_based_on_number_of_bans/) on Chat Restrictions.


What is Chat Restriction?
Chat Restriction is actually an improved version of an older system that's been in place for almost a year. It's intended to give players a warning about their behavior while still allowing them to participate in League of Legends.

What Does Chat Restriction Do?
Chat Restriction applies a temporary chat limitation to your account for a set number of games. This means players who are Chat Restricted will only be able to interact with their teams through gameplay, pings, and very limited messaging opportunities.

Why Were Lots of Players Affected All At Once?

Quote:
Ymir:
It's important to note that yesterday was an anomaly. People who were due bans or suspensions from the Tribunal were issued Chat Bans in the most serious cases and this was from a period of over a month so a whole ton of people got hit at the same time.

This isn't how it will be on a day to day basis.

I was Chat Restricted But I Didn't Do Anything!
Chat Restrictions were individually investigated by Riot Staff (http://forums.euw.leagueoflegends.com/board/showthread.php?p=15888940#15888940). While it is always possible for a very small number of players to slip through (http://forums.euw.leagueoflegends.com/board/showthread.php?p=15879170#15879170), the system takes into account many factors that prevent this.

How Does the System Work?
Similar to Tribunal, Chat Restriction takes into account multiple reports over a series of games. Most players will never be affected (http://forums.euw.leagueoflegends.com/board/showthread.php?p=15901570#15901570), and there are a number of protections in place (http://forums.euw.leagueoflegends.com/board/showthread.php?p=15889205#15889205) that sort out false reports, premade abuse, and other potential issues.

I Just Finished My Chat Restriction and I'm Restricted AGAIN!
Quote:
Slumber Jack:
At the time the Tribunal was taken down, if you had what was a relatively poor standing with the Tribunal we would issue you a chat restriction. The worse your standing was, the worse the chat restriction.

Once you've finished all of your chat restrictions, we basically take another look at your account and see where you stand with the would-be Tribunal. If you still have a relatively poor standing with it, we issue more chat-restricted games. What you'll basically see is this: if you never improve, you'll be hit with a lot more chat-restricted games and you'll find yourself always chat-restricted. If you get better, you will see less and less chat-restricted games being issued.


Also remember that Chat Restriction doesn't mean chat ban, and Unfortunately Players Don't Always Learn From Their Warning (http://forums.na.leagueoflegends.com/board/showthread.php?p=47515936#post47515936).

How do Chat Restrictions Affect Ranked Queue?
Players who receive a Chat Restriction may also be issued a Ranked Restriction. This means that Ranked Restricted players will be unable to participate in ranked queue until they have completed a number of restricted games in normal queue.

How do Chat Restrictions Affect Season Rewards?
Players at the bottom of the behavior scale (http://forums.euw.leagueoflegends.com/board/showthread.php?p=17755352#17755352), with significant and ongoing Ranked and Chat Restriction Violations at the end of the Ranked Season will not be eligible to receive end-of-season ranked rewards.


More Information
You can read the Full Announcement from Riot Shalker Here (http://forums.euw.leagueoflegends.com/board/showthread.php?p=17295499#post17295499).
Or see the Knowledge Base Article (https://support.riotgames.com/hc/en-us/articles/203259670-Ranked-Restrictions) on Ranked Restrictions.


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