Welcome to the Forum Archive!

Years of conversation fill a tonne of digital pages, and we've kept all of it accessible to browse or copy over. Whether you're looking for reveal articles for older champions, or the first time that Rammus rolled into an "OK" thread, or anything in between, you can find it here. When you're finished, check out Boards to join in the latest League of Legends discussions.

GO TO BOARDS


Game keeps crashing right before loading screen

Comment below rating threshold, click here to show it.

Al da Bok

Member

07-07-2013

TL: DR : After champion select, black screen and the game crashes. You try to reconnect but it keeps crashing until everyone is in the game except you.
Seems to have appeared with Lissandra Patch.


KNOWN FIX : You might have a logitech or microsoft profile that changes automatically when launching LoL. It has been the culprit for 2 members here, please try to disable it and feedback. Thanks.


Hello,

There is currently a recurring problem for many people that occured since a couple of patches.

First things first :

- I have the latest drivers for my GPU.
- I repaired the game, to no avail.
- I reinstalled the game, to no avail.

What happens is the following :

What is going great :
- Launch the client without problem.
- Navigate in the client without problem.
- Go to champion select, pick a champion without problem.

THEN instead of showing all the champions, the names, the % complete and these kind of things, one of these 3 things will happen :

1. Outright crash.
- Screen goes black (normal)
- I can see the cursor of my mouse going to 'busy' mode (normal)
- Then, the cursor blinks quickly, and LoL crashes.
- No bugsplat or anything, just the whole software shutting down.

2. Crash after a while.
- Screen goes black (normal)
- See the cursor of my mouse going to 'busy' mode (normal)
- Cursor stays in 'busy' mode, but the champions don't appear, nor the loading screen. It hangs like this for a while (10sec) and then similar crash as 1.

3. Manage to go in game, but can't see any champion, and can't buy

The game often needs to be restarted more than 10 times before the game can be joined and played.

You'll find some of my logs attached, as well as my dxdiag.

I hope you can help me, I can send some more logs if you wish. These are the latest after my full reinstall.

Thank you very much in advance for everyone who has this problem.

Alex


Comment below rating threshold, click here to show it.

Al da Bok

Member

07-10-2013

Bump...


Comment below rating threshold, click here to show it.

Al da Bok

Member

07-10-2013

Bump


Comment below rating threshold, click here to show it.

Al da Bok

Member

07-10-2013

Bump


Comment below rating threshold, click here to show it.

Talzanar

Senior Member

07-10-2013

bump, Same issue . . . . nice to see its been like this since 3.9 release and still no red post.


Comment below rating threshold, click here to show it.

Al da Bok

Member

07-11-2013

Bump


Comment below rating threshold, click here to show it.

Nightmare550

Junior Member

07-11-2013

I have exactly the same problem since "Lissandra Patch".


Comment below rating threshold, click here to show it.

Al da Bok

Member

07-11-2013

3 people have the same problem. Bump.


Comment below rating threshold, click here to show it.

Al da Bok

Member

07-11-2013

Bump. Game still broken.


Comment below rating threshold, click here to show it.

DarkAnt3210

Senior Member

07-11-2013

Greetings,

I think the following solutions will fix your issue:

Step 1
1. Go to your Control Panel
2. Under Programs , Click Uninstall a Program
3. Uninstall Pando Media Booster.


Step 2
- Press the keys "Windows" and "R" simultaneously. (Windows normally between Left Alt and Left Ctrl) or click the windows start button bottom left and click the search box
- Type "services.msc" in the field and hit enter.
- Scroll down and find "IP Helper" in the list.
- Right-Click on "IP Helper" and select "Properties."
- Change "Startup type" to "Disabled."
- Stop the service
- Click "Ok."
- Reboot your machine.

java updater in running processes can also cause the game to drop in champion loading screen disable this if possible show up in process as jusched.exe*32

Good Luck and feedback!


this fixes it all and will be fine until riot sort there end out

only tested on windows 7 would be nice to know what systems your running and if it fixed it