Chargeback Payment

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marvastronk

Junior Member

26-06-2013

I have just paid for my acc 55 euro , how long does it take from riot to unban it or to reply on email ? Please dont make me wait few days if possible can you unban it today.


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Smuil

Member

26-06-2013

There are Permabans and Tempbans, if u are banned permanent, your account is locked forever....if you are tempbanned u have to wait some time before u are unbanned again


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marvastronk

Junior Member

26-06-2013

They have said to me that i have to pay 55 euro to unban my account because of some illegal payments. I have done it and you are saying to me that they wont unban it LOL.


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a Drunken Retard

Senior Member

26-06-2013

WTF?

sounds like you just got scammed mate, i cant imagine riot ever contacting you for payments


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Smuil

Member

26-06-2013

Wow, just saying....u got fooled.

As if Riot would make such deals....


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Rhoda Issa

Senior Member

26-06-2013

Permanent bans due to charge-backs (buy RP, get your bank to reverse the payment (parents) or whatever error might occur) can still be solved by paying money to set the negative balance back at 0 as it should be.

Make sure you did as Riot customer support told you to do and wait for them to reply on your ticket.


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Caribou Lou

Senior Member

26-06-2013

Actually they do unban you if you got permabanned because something went wrong with a purchase and you are perm banned due to that.
That is not valid for behaviour associated perm bans tho.


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marvastronk

Junior Member

26-06-2013

Greetings Summoner,

Thank you for contacting League of Legend's Player Support. I apologize for the delay in our response, we are currently experiencing a high number of requests from our players. We are working diligently on each request, so thank you for your continued patience through this issue.

I understand that it is frustrating not being able to access your account at this moment. But unfortunately, I will not be able to reactivate your account until the balance of your account has been restored. Regrettably, removing content from the account will not be sufficient in restoring the account, as we had to return the funds from these transactions associated to your account back to the credit card holder’s account.

The only way for you to restore the balance is through Paypal. We have concluded that Paypal is the most convenient way for people to return the funds to their account and it is also the quickest to process. This means that you would be able to return to playing on your account sooner.

PayPal payments can be submitted to the following email on Paypal:

• EU: Chargebackpayments-EU@riotgames.com

Payment must be submitted in the following format:

Subject: Chargeback Payment - Username
Message: Username, Summoner Name, Platform (NA, EUW, EUNE)

Depending on bank processing, multiple chargebacks may result in multiple account suspensions.

In the future, please be wary of using the credit cards of others. We also do not recommend ever purchasing points through a third party vendor.

I hope I have clearly explained the situation to you and provided adequate instructions for you. Please let me know if you have any other questions.

Best Regards,

xshiroix
Billing Specialist

League of Legends Player Support
http://support.leagueoflegends.com

RIOT Games, Inc.
http://www.riotgames.com

I got this email what is wrong with you guys ?


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oiml

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Senior Member

26-06-2013

Quote:
Originally Posted by marvastronk View Post
Greetings Summoner,

Thank you for contacting League of Legend's Player Support. I apologize for the delay in our response, we are currently experiencing a high number of requests from our players. We are working diligently on each request, so thank you for your continued patience through this issue.
I doubt anyone here can tell you something...support answer times range from 2 hours to 7 days, depending on their workload.


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Yesiamaduck

Senior Member

26-06-2013

Wow, did you seriously ask your credit card issuer to ask for a charge back despite knowing what the transaction was? Dude, that's not cool.

Consider yourself lucky that you didn't do this with Steam where they'd flat out refuse to ever do business with you again as well as banning your account.