Account got hacked!

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error205

Junior Member

12-03-2013

Hey Guys. My LoL Account just got hacked by a random guy on my friendlist. He messaged me that they need someone for matched 5v5 matches and he posted me a link to a "forum" where i can see there schedule and unfortunately i klicked on it ...


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LordYeven

Wrenchman

12-03-2013

Go to https://support.leagueoflegends.com/requests/new/ and do the following:
"Submit a ticket with the subject line "Unrecoverable Account" from the email address that you used to sign up for your account. Make sure to provide us with the following information about the account you are trying to recover. From there we will work with you to verify ownership of the account:

Account Name (the name you log in to the LoL client with):
Summoner Name (the name your friends see in-game):
The server you play on (NA, EU-West or EU-Nordic/East):
Creation date of the account (Month/Year):
Original email address used to register the account:
Location you registered the account (City/State/Country):
Last IP address used to play League of Legends (http://www.whatismyip.com/):
Any other people that have access to the account:
How you came into possession of the account:"

You may add any other information proving that you are the owner of this account.

Good luck


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error205

Junior Member

12-03-2013

Hi LordYeven,

i already got a ticket on the support page.
Here is the link to it.
https://support.leagueoflegends.com/requests/5508481

I have added all the Information in a Comment, because i created it before i read the Thread from Boompje (http://euw.leagueoflegends.com/board....php?t=1064749).

Is it fine that way? Or should i create a new one?
Thx error205


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LordYeven

Wrenchman

12-03-2013

I have no access to any ticket, but if you added all information, it should be fine. Be aware that it can take some time until you recieve any reply from the support staff, just do not bump the ticket in this time. You will get your answer as soon as possible, the only thing you can do now is to be patient.

Good luck and I hope you will get your answer soon!


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Dr Exlerth

Wrenchman

12-03-2013

Quote:
Originally Posted by error205 View Post
Hi LordYeven,

i already got a ticket on the support page.
Here is the link to it.
https://support.leagueoflegends.com/requests/5508481

I have added all the Information in a Comment, because i created it before i read the Thread from Boompje (http://euw.leagueoflegends.com/board....php?t=1064749).

Is it fine that way? Or should i create a new one?
Thx error205
If you did hand them all the information that is said in the thread Boompje created, then yes it should be enough!


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error205

Junior Member

12-03-2013

Thanks DrExlerth.

Hopefully i will be able to get my account back!

Thanks in advance!
cheers error205


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Raykor

Senior Member

12-03-2013

Unfortunately same story here. It happened today a couple hours ago. I already submitted a ticket.

The person whom I trust said my name is on the tribunal gonna get a banned
(I am mostly a good behaving player so I did not see any reason why I should be there but we all can have this thing happen to us) I asked him "for what?"
He just sent me a link (which was a phishing link) I have this person on Skype, he didn't answer yet but I got the feeling he was hacked too.

Just wanted to put it here so more people can be careful.


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Dr Exlerth

Wrenchman

12-03-2013

That is correct indeed, error205.
But please, remove all that information from that post and only have it in the ticket instead. It's for your own safety.

@Raykor I'm sorry to hear that, but you've done what you could and submitted a ticket. Now you guys can only wait until you get an answer from the Riot Support team!

Take care, Summoners!


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error205

Junior Member

12-03-2013

Quote:
Originally Posted by Dr Exlerth View Post
That is correct indeed, error205.
But please, remove all that information from that post and only have it in the ticket instead. It's for your own safety.
Ok, I removed the information again


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Raykor

Senior Member

12-03-2013

Thank you Dr Exlerth
What is your estimate on getting the account back? or how long does it usually take to get a response?

I am still logged in here on the site but I am sure I am not gonna even be able to come here if I log out.
This is really frustrating that the person who got my information can even change the email from here and the client password + username should have never been the same.


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