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Thread / Thread Starter Developer Post Forum
Where is my RP?!! Rincewind
1 Day Ago 07:23 PM
General Discussion

Rincewind

Senior Systems Administrator

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1 Day Ago
4 of 4 Riot Posts

@Marsmongo

Yes it is a terrible experience for a player having to wait approximately an hour to get their RP right now. The culprit is some non-optimized code paths in the store code that is causing the slow down. The store team has already made some improvements, but these optimizations are not ready to be turned on quite yet. Rest assured we are paying a close attention to this issue.


Where is my RP?!! Dromaius
1 Day Ago 07:22 PM
General Discussion

Dromaius

Associate Live Producer

1 Day Ago
3 of 4 Riot Posts

@HastaLaVistaBob: It seems like you might have been the victim of an odd issue, Player Support should be able to help you out with the ticket you opened! Sorry about that.

Looking at the issue now, we're seeing the backed up queue for purchases slowly draining (this is a good thing). In regards to the delays you're seeing for purchases, we are seeing about 1h crediting time on 98% of the transactions (at this moment) and the remainder being about 1h30.

As the backed up payment queue reduces, the amount of time players wait will lower as well.


Where is my RP?!! Dromaius
1 Day Ago 06:37 PM
General Discussion

Dromaius

Associate Live Producer

1 Day Ago
2 of 4 Riot Posts

Carmen10, I've just had a quick look and you should have your RP based on the information I could gather - if you don't see it when you log in, give it a bit longer and it'll get there. :-) It was a bit less than an hour ago.


Where is my RP?!! Dromaius
1 Day Ago 06:26 PM
General Discussion

Dromaius

Associate Live Producer

1 Day Ago
1 of 4 Riot Posts

Hi guys,

We're seeing a rather high load on the Store and it's causing delays for purchases to be processed. You should be receiving your RP in a little while - we are keeping an eye on this to make sure it is working OK (just very slowly).


Reds where are you? Riot Draggles
1 Day Ago 04:54 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Day Ago
1 of 1 Riot Posts

Sometimes our input just isn't necessary. Either someone else posts relevant info or it's just not our place to "red tag" a thread.


Draggles' Birthday And Also Finally Gold Riot Draggles
4 Days Ago 10:48 PM
General Discussion

Riot Draggles

Community Coordinator

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4 Days Ago
2 of 2 Riot Posts

Thanks for your well wishes everyone! I'm gonna take a quick break then I'll be back at about 10:10 Dublin time (20 mins from now).


Draggles' Birthday And Also Finally Gold Riot Draggles
4 Days Ago 09:06 PM
General Discussion

Riot Draggles

Community Coordinator

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4 Days Ago
1 of 2 Riot Posts

Hey GD,

It's my birthday today, AND I just hit Gold V for the first time ever. Who's up for some ARAMs? Join the chat room draggles on EUW and I'll invite the first folks to come along.

Feel free to ask me anything about League or Riot or whatever you want. Will be playing for the rest of tonight


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 04:18 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
27 of 27 Riot Posts

Quote:
Originally Posted by Anduriél View Post
Who had the bright idea to make Shyvana blonde?

I don't disapprove, but I always thought that it was only her face to a degree, and posture that showed she was part human! Now she has hair!
I think it fits the colour scheme of the "Championship" line of skins. Little did you know, Thresh was hiding a giant blond afro.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 04:18 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
26 of 27 Riot Posts

Quote:
Originally Posted by Saul gank pls View Post
Draggles. 2 words. King Poro. Am I onto something?
What WOULD a King Poro look like? Would he just be a giant version of a poro? Or like, one dressed as a king?


Impromptu Q&A time! [Draggles sucks] Riot Navigator
1 Week Ago 01:51 PM
General Discussion

Riot Navigator

English Community Manager

1 Week Ago
25 of 27 Riot Posts

Quote:
Originally Posted by superfire444 View Post
teemo could be pretty strong in a 1v1 scenario against the right champs (like master yi, garen etc.)
Discover why Teemo wins 10 games out of 10. Nasus players hate him.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:51 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
24 of 27 Riot Posts

Quote:
Originally Posted by Anduriél View Post
I always thought Shaco should have had more abilities similar to The Joker, from Batman - not entirely sure how you'd incorporate those kind of things in to the game or the abilities but hey, the devs managed it with Mordekaiser...
I would LOVE to see more "mindgames" with Shaco. Like, showing fake Shacos as his ultimate or something just to screw with people.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:50 PM
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Riot Draggles

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1 Week Ago
23 of 27 Riot Posts

Quote:
Originally Posted by Anduriél View Post
Have you ever considered giving up your day job as a Riot employee and opening a bakery? Live the Pantheon dream!
Sadly my baking skills leave much to be desired. I don't think I got to show this, though, check out this Azir cake we made for the contest just to show what is possible! SO COOL. Azir is completely edible here.

Attachment 222700

Here was the aftermath...

Attachment 222701


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:45 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
22 of 27 Riot Posts

Quote:
Originally Posted by superfire444 View Post
if you were playing versus another rioter would you either

1. go for teemo and try to get him mad

2. go for an OP strong meta champ to own him hard?

ps: thanks for answering my question earlier
Depends which Rioter. If it was MeDroiD from the Spanish community team I'd surrender straight away. Also Teemo just isn't very good in a 1v1 scenario. If it was no-backsies, Howling Abyss-style, I'd probably pick Caitlyn.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:44 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
21 of 27 Riot Posts

Quote:
Originally Posted by Cerebz View Post
Who are the main rioters that represent the UK apart from yourself? It would be nice to see a bit more interaction from Rioters on twitter/events and such even if they're not directly involved in PR!
The UK community team consists of Bolton, Yuka, Navigator and myself. Our plan for this year is to give you guys way more heads up on which events we're going to be at.

Additionally none of us are "PR", so to speak. Every Rioter essentially controls their own PR as we're all allowed to speak out about stuff whenever we want... within reason, of course.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:42 PM
General Discussion

Riot Draggles

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1 Week Ago
20 of 27 Riot Posts

Quote:
Originally Posted by raffes View Post
IF you could nerf one champion beyond repair who would you choose... urgot?
Olaf. Honestly I'm glad he's not in the meta right now because he is an absolute nightmare. *shudder*


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:39 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
19 of 27 Riot Posts

Quote:
Originally Posted by Skelfyr View Post
Hey there!
What happened to the announced Shaco rework earlier this year?
I don't remember seeing it announced, and the crazy thing about reworks is sometimes they fall through, or something else takes priority. I'd love to see Shaco reworked; put some character into his moveset that compliments his actual lore in the same way that Braum's and Jinx's moves are representative of their characters. The problem with a Shaco rework is that his stealth, his boxes and his clone are all iconic features of his moveset and so it would be tough to distance him from these.

Like in the case of Sion, before he was a axe-wielding zombie Schwarzenegger with a pink shield and a stunning look. Like, what? HOW DOES THIS MAKE SENSE? Now he's much more thematically cohesive - much like his story where he is an unstoppable juggernaut, he has so many moves that fully represent that, while still keeping his quintessential shield/axe. I'd like to see this sort of thing happen to Shaco if and when a rework goes ahead.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:33 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
18 of 27 Riot Posts

Quote:
Originally Posted by Bukachu View Post
Uhh Is there any chance to see More reds here? :> Or more red posts in the future
As long as you don't convert them into trolls, sure. Huehuehue


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:33 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
17 of 27 Riot Posts

Quote:
Originally Posted by superfire444 View Post
again (since i got ignored)

1. is ezreal really updated because his ingame scaling says otherwise (Q ratio from 1,0 AD -> 1,1AD, its still 1,0)

2. who do you think is the best player in the world (excluding yourself ofcourse )
I imagine it's just a tool tip error, though I will send this on. Remind me to get back to you.

Best player in the world may well be DanDy. He just... doesn't make mistakes, ever.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:32 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
16 of 27 Riot Posts

Quote:
Originally Posted by iPrevail909 View Post
Do you still think about LCS Recap sometimes?

I've read somewhere that people from Riot play a game with you once you break the 1000 normal games threshhold, I recently got my 1000th win and would love to play with you sometimes. I'd get it if you don't want too but hey, worth a shot
All the time. I miss it a lot of the time. In some ways I miss the crazy late nights and the caffeine overload but I'm glad I'm now with the company that made it all possible. In fact, I've been here 10 months today!

Add me any time


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:30 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
15 of 27 Riot Posts

Quote:
Originally Posted by Silent Honor View Post
What is your opinion of being able to disable the chat entirely, while you can still type but nobody of your team reads it nor do you read theirs?
I'd say it would be a good outlet for anger. A therapy, if you will. Also, your Summoner name seems relevant.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:30 PM
General Discussion

Riot Draggles

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1 Week Ago
14 of 27 Riot Posts

Quote:
Originally Posted by lwozje View Post
Any plans creating item with dash active effect ?
Ooh, interesting thought! Would open up a lot of champions to be viable, but then it would also become a "must buy" on every champion. Not sure we want to enforce something this heavily that it would be useful for ALL ROLES. Aside from wards, of course.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:29 PM
General Discussion

Riot Draggles

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1 Week Ago
13 of 27 Riot Posts

Quote:
Originally Posted by Rango Knife Cat View Post
After I carried your ass with Quinn bot, do you now admit Quinn is a great champion?
sqwwwwaarrrrk!


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:28 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
12 of 27 Riot Posts

Quote:
Originally Posted by xAtri View Post
When is pingu coming out and why is he made of poros?
EVERYONE GET HIM, HE MODERATES REDDIT


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:26 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
11 of 27 Riot Posts

Quote:
Originally Posted by TrueShad0w View Post
1.) What's your least favourite role and who would you play there?
Mid lane. Ziggs.

Quote:
Originally Posted by TrueShad0w View Post
2.) What are your feelings on the return of the Shurima Empire?
My thoughts on Shurima can be summed up in the form of these cakes. (Seriously I have no idea how our head office allowed me to make this contest considering the terrible pun)

Quote:
Originally Posted by TrueShad0w View Post
3.) How many Teemos have you killed today?
Sadly, none. I'll have to destroy this Teemo hat instead...


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:24 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
10 of 27 Riot Posts

Quote:
Originally Posted by I BM Too Much View Post
When will we find out who is receiving the ultimate skin?
When we announce who is receiving the ultimate skin. (sorry)

Quote:
Originally Posted by I BM Too Much View Post
I'm one of the people with a huge chat restrict (1.1k left) + ranked ban, I've been positive and changed my ways. I know I still have to serve the ranked ban which I agree with but I'm just wondering if I will be required to finish the whole chat ban? I seen a post saying if your behavior really improves it'll go quicker than expected from a red. Also the season rewards thing said you've got time to change if you don't qualify and shortly before that post I changed my behavior so will I still get season rewards?
I can't really make a comment on chat bans I'm afraid. If you are making an active effort to improve your behaviour though I'd love to play a game with you sometime!

Quote:
Originally Posted by I BM Too Much View Post
Why does Morello hate Irelia?
Because much like Lee Sin, no matter how much you keep Irelia down, she keeps coming back.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:21 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
9 of 27 Riot Posts

Quote:
Originally Posted by HastaLaVistaBob View Post
when is the bug with the little spectator window for high elo in the right bottom corner getting fixed?
the matches of high elos only refresh when you relog to the client
We're aware of this one. Not sure on a fix timeline, though, as it's a non-critical bug.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:18 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
8 of 27 Riot Posts

Quote:
Originally Posted by Lazy Penguin View Post
Lately there has been an increase of ping in the last few weeks, especially during rush hour (around 7-8 pm CET, when everybody is generally on the internet). There have been posts from English players, Swedish players as well as others concerning the fact that they play one game completely fine only to have lag issues in the next one. Or that they lag on LoL despite Pingtest telling them they're they're fine. Personally, I used to have 17 ping, living in the Netherlands, now I can hover either between 23 and 37 (no problem), or between 85 and 150 (problematic when not used to it).

Question #1 : Is Riot aware of this recent phenomena (a simple "no comment" is also an acceptable answer), and could you offer advice on how to improve ping.

Question #2 : Is it technically possible for patches to have a direct effect on ping?
It is very rare for patches to affect ping unless we drastically change our infrastructure. Unfortunately there are so many jumps in each connection from your PC to our platform that it's very difficult to give an "overall diagnosis" for any problem. Needless to say if the problem is immediately fixable from our end, we get on it straight away. If it's an ISP issue we will reach out to ISPs to find out what's going on. It could be the backbone ISP (the one that services all the ISPs in a region) or a degraded connection somewhere along the line.

Honestly your best bet, when experiencing high ping or packet loss, is to run this tool, and look for high numbers along the way. If you don't want to do that, feel free to post them on the forum and it becomes a hell of a lot easier to specify just what's giving your connection the hump.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 01:11 PM
General Discussion

Riot Draggles

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1 Week Ago
7 of 27 Riot Posts

Quote:
Originally Posted by Khatula View Post
- Why have we experienced hick-ups on the new EUW server over the past few weeks?
What sort of hiccups in particular are you experiencing? We had a brief moment of downtime and a server restart a couple of weeks ago, but we've actually been able to really improve the quality and quantity of the uptime we have - so much so, that we're planning to move EUNE to the datacentre in the not-too-distant future.

Quote:
Originally Posted by Khatula View Post
- Are there any plans to actively increase the Red activity on EUW in comparison to NA?
This is always something that has affected us on the EUW forums. The fact of the matter is that EU just has fewer employees than NA, as well as having different specialisations. With cross log-in on Boards, however, this problem should be a thing of the past for English-speaking players. And in fact, if you wanted to talk to some devs right this minute, you can use your EUW login to discuss gameplay and champion/item balance or talk to the story/art team. Just make sure your region is set to EU West in the top left. Also remember timezones are a thing. With the majority of the main game devs 8 hours behind at the minimum, the crossover "quality time" period is a matter of 2 or 3 hours each day.

Quote:
Originally Posted by Khatula View Post
- Are there any plans to lower the numbers on Zed and Fizz? Even if they're behind, the moment they hit 6 (or finish certain items) they are able to get back into the game by themselves, and if they're not behind, able to get a substantial lead.

- Is Riot planning on rebalancing champion's hp/5 based on the pre-season changes concerning hp-regen on items (RIP Riven)
I think we're holding off on rebalancing specific champions until we see how the preseason plays out - it's going to radically change the meta overall. Obviously we have a couple of patches to go before the 11th November (providing we keep to the biweekly schedule), so any last-minute tune-ups could still come about then.

Quote:
Originally Posted by Khatula View Post
- Is Riot considering the fact that a lot of players do want to have the potential to snowball and carry games, and that in the current division system it's pretty much a must to be able to do so, while the upcoming season 5 changes / out-lines / plans, seem to be all against snowballing and will be enforcing games to be won based on which side has the worst player instead of the best player.

- As a follow up question to the one above: Does Riot really think that the majority of the players that play Solo Queue are going to be satisfied with the outlines set for season 5, that seem to be team focused, which is pretty ridiculous considering how skill-level difference is huge while a person is climbing (this might get a person stuck in an ELO he doesn't deserve to be in, because carrying seems to be a lot harder with what Riot is planning), not to mention how these changes enforce strong team play, which I believe can't be expected from a random queue in which people do not know each other and there is no way to properly assign a shot-caller (and even if there was, what would enforce the 4 other team-members to listen)?
Completely understand your concerns, but I feel it's best to see how the first couple of weeks of preseason play out before you make too many judgements. Strategic diversity/multiple win conditions are our aims for preseason, but it's honestly something we'll have to wait and see as to which way it goes.

Quote:
Originally Posted by Khatula View Post
- As a last question: What's your favourite McFlurry?
Crunchie all the way.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 12:58 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
6 of 27 Riot Posts

Quote:
Originally Posted by Zooms View Post
Hi Draggles.

How does MMR work and what effect does it have on LP gain / loss specifically. I was wondering cos according to euw.op.gg my MMR is considered higher than the league I'm in. (1262 is average for my league and mine is 1407) I do realise this is an approximation.

Thanks!
We keep MMR calculations under wraps. I'm being completely honest here when I say that this information is also kept from most people, including me. Everything I know about matchmaking comes from this Knowledge Base article. I do know that op.gg or any third party sites don't have access to this info, so any figures they associate with your account are estimations only.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 12:53 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
5 of 27 Riot Posts

Quote:
Originally Posted by Rinda MedEvac View Post
I <3 the irish wheater, how cant you ?
I actually enjoy rain; I think a lot of it was actually from the "aeroplane cold". Feeling a lot better now though ^^


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 12:51 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
4 of 27 Riot Posts

Quote:
Originally Posted by Vonlak View Post
Will supports get some kind of love during pre-season 5?
As a support main, I feel you. Supports are getting the following items (as it stands currently):

Raptor's Cloak
Recipe: Rejuvenation Bead + Cloth Armor + Rejuvenation Bead
- Grants bonus movement speed when near turrets

Ohmwrecker
Recipe: Raptor Cloak + Kindlegem
- Active now boosts the damage of nearby towers by 100% or prevents nearby enemy towers from attacking.
- Stats adjusted to fit the recipe items (Health/Armor/Regen/CDR)

and the ones I'm most excited about:

Crystalline Bracer
Recipe: Rejuvenation Bead + Ruby Crystal
- Grants Health and Regeneration.

Righteous Glory
Recipe: Catalyst + Crystalline Bracer
- Grants Health, Mana and Regeneration
- Active: Grants +60% MS to you and nearby allies when moving towards enemies for 2 seconds. When this speed boost ends, it emits a shockwave, slowing nearby enemy champions by 80% for one second.

^ This, to me, screams "ALISTAR". It's like a charging Randuin's! I am excited!

-----
Quote:
Originally Posted by Vonlak View Post
Will Sightstone finnaly gain charges per minute or something like that?
I don't know if there's anything coming for Sightstone, but I feel with some of the new jungle vision changes (killing the Raptors (currently Wraiths) gives you the ability to see invisible units for a short time the next time you are caught by an enemy ward, for example), the vision game may change all over again.

-----
Quote:
Originally Posted by Vonlak View Post
When is Lux Ultimate skin going to be released?
As Lux would say, "focus on the battle".


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 12:43 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
3 of 27 Riot Posts

Quote:
Originally Posted by FFXIII Lightning View Post
Will there be more new champs this year?
Yep! But this shouldn't really be a surprise considering our previous release schedule


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 12:42 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
2 of 27 Riot Posts

Quote:
Originally Posted by Smittles View Post
When can we expect the first major content patch for the preseason?
So it's just over 3 weeks to the end of the season (November 11th 00:01 GMT). A lot of the proposed changes can be found on the PBE Boards and more specific stuff on this post. There's a hell of a lot of changes - most will need to relearn the jungle as there are brand new items that build out of Hunter's Machete. There's also the possibility of a new, roaming camp in the river, as well as repeated-Dragon-killing buffs. Not all of this is going to make it in to the final preseason patch but it's certainly an idea of our direction.

I think this may all be hitting on the 11th but there might be a small delay between end of the 2014 Season and the preseason changes. We'll be giving you more context on these shortly before we push the patch to live.


Impromptu Q&A time! [Draggles sucks] Riot Draggles
1 Week Ago 12:29 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
1 of 27 Riot Posts

Hey guys,

3 red posts in the last week on EUW? I suck. It's been a busy weekend as I went to Play Expo in Manchester to check out some university esports, followed by a short spate of illness (curse you, Irish weather!) but I'm back.

I feel we're due for an impromptu Q&A! Feel free to ask anything and I'll do my best to answer!

Draggles reserves the right to not answer any question that he deems to be dangerous to his future career prospects or to Riot as a company... or anything that will make him look stupid. Trolls beware!

EDIT: You can also ask me anything, at any time, on Twitter at https://twitter.com/RiotDraggles


Known bug with certain spells being cast immediately after another ability Riot ChaosMAO
1 Week Ago 04:32 AM
General Discussion

Riot ChaosMAO

Network Ops Technician

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1 Week Ago
1 of 1 Riot Posts

Hey all,

We're currently aware of a bug where cone targeted abilities (e.g.: Annie's Incinerate, Nidalee's Swipe, Kassadin's Force Pulse, etc) are reversing their direction when cast immediately after using another ability (e.g.: the Flash Summoner Spell, Nidalee's Pounce, Kassadin's Rift Walk).

Champions who rely on cone targeted spells to finish their combos are most impacted by this, like: Nidalee, Kassadin, Pantheon, Annie (Flash + W), Darius (Flash + E), Singed (Flash + E), Riven (2nd cast of R), among others.

We're currently tracking this to find a proper fix (due to the nature of the bug we can't make any promises on a timeline) but, in the meantime, the best workaround is to slightly delay your cast combinations to accommodate.

Sorry for the inconvenience!


@RIOT important question on RP purchase! Riot tmx
2 Weeks Ago 03:25 PM
General Discussion

Riot tmx

Live Services Manager - Europe

2 Weeks Ago
2 of 2 Riot Posts

Yeah, good idea.


@RIOT important question on RP purchase! Riot tmx
2 Weeks Ago 03:09 PM
General Discussion

Riot tmx

Live Services Manager - Europe

2 Weeks Ago
1 of 2 Riot Posts

We're still working on getting this resolved. We will update Service Status oage once the RP Purchases are re-enabled. Sorry for that.


The most evil laugh? Riot Boompje
2 Weeks Ago 01:24 PM
General Discussion

Riot Boompje

EU Associate Product Manager

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2 Weeks Ago
1 of 1 Riot Posts

Veigar!


Riot PLs BT ISP blocking lots of LOL players from Playing in UK Riot Cosantoir
2 Weeks Ago 11:56 AM
General Discussion

Riot Cosantoir

Events Coordinator

2 Weeks Ago
1 of 1 Riot Posts

Hey all.

I have raised this with our NOC team who will investigate. To set a clear expectation this may be an issue that BT may themselves need to resolve but I am sure the team will do everything they can to get this cleared up.

In the meantime if you would like to run the network tool we use http://euw.leagueoflegends.com/tools/Network-Logs it could potentially help them in finding the cause.


Riot pls FIX 60% COOL DOWN BUG Riot Eglorian
2 Weeks Ago 05:02 PM
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Riot Eglorian

Network Ops Technician

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2 Weeks Ago
3 of 3 Riot Posts

Just tested multiple times with Warwick, never got smaller cooldowns after hitting 40% cap and buying more CDR items or getting Blue.

Normal WW Ult on level 3 with 40% cooldown is 42 seconds, keep that in mind.


Riot pls FIX 60% COOL DOWN BUG Riot Eglorian
2 Weeks Ago 04:14 PM
General Discussion

Riot Eglorian

Network Ops Technician

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2 Weeks Ago
2 of 3 Riot Posts

Quote:
Originally Posted by Goldschuss View Post
Apparently it works in ranked games only
Not sure if troll or...


Riot pls FIX 60% COOL DOWN BUG Riot Eglorian
2 Weeks Ago 03:36 PM
General Discussion

Riot Eglorian

Network Ops Technician

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2 Weeks Ago
1 of 3 Riot Posts

Just tested this and could not reproduce it. If it's in fact a bug that exists, if someone can please explain coherently how to do it, then I can push it to our QA folks.


Riot, is my network hacked? Please, need response ASAP. Riot Eglorian
2 Weeks Ago 03:17 PM
General Discussion

Riot Eglorian

Network Ops Technician

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2 Weeks Ago
1 of 1 Riot Posts

Hey Nathan,

This was caused by a spike in traffic that was sent to your login service, which is causing you to have this error. As of now the traffic has gone back to normal, you should be able to login again, so I can see you in my friends list


Chat doesnt work in champ select, friends online 0 Riot Eglorian
2 Weeks Ago 02:12 PM
General Discussion

Riot Eglorian

Network Ops Technician

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2 Weeks Ago
1 of 1 Riot Posts

This is related to the issue we had earlier with LP gains/losses not being granted, but it should be fixed now. Please try and log out and log back in.


Can't LOGIN please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!! Riot Eglorian
2 Weeks Ago 02:11 PM
General Discussion

Riot Eglorian

Network Ops Technician

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2 Weeks Ago
1 of 1 Riot Posts

Hey guys,

There was a small spike of traffic directed at our Login Service that caused this, which cleared a couple of minutes ago. You should be able to login now.


Post-incident messaging: Platform restart 4/10/2014 Dromaius
2 Weeks Ago 02:04 PM
General Discussion

Dromaius

Associate Live Producer

2 Weeks Ago
2 of 2 Riot Posts

Hi NoHardFeelings K,

Leaverbuster was disabled during this incident's timeline and sanctions were not enforced. Any sanction applied would have happened either before or after.


no LP added Riot tmx
2 Weeks Ago 12:47 PM
General Discussion

Riot tmx

Live Services Manager - Europe

2 Weeks Ago
3 of 3 Riot Posts

Ok, everything else is clean, so the culprit was a single node on a Leagues processing system. In such cases your LP is always safe, that's only a matter of delayed processing.


no LP added Riot tmx
2 Weeks Ago 12:39 PM
General Discussion

Riot tmx

Live Services Manager - Europe

2 Weeks Ago
2 of 3 Riot Posts

League system was restarted and we see some of your LP points being processed. It might take some time though. We're also checking some other nodes to double check if there is nothing else impacting us.


no LP added Riot tmx
2 Weeks Ago 11:54 AM
General Discussion

Riot tmx

Live Services Manager - Europe

2 Weeks Ago
1 of 3 Riot Posts

We're currently restarting one of the League processing systems, so your LP should be calculated shortly. I'll keep you informed in this thread.


NO LP rewarded after the won Riot tmx
2 Weeks Ago 11:53 AM
General Discussion

Riot tmx

Live Services Manager - Europe

2 Weeks Ago
1 of 1 Riot Posts

We're already aware and investigating. Thanks for reports.


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