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In Lyte of the new Riot ban system Rincewind
26 Minutes Ago 01:59 AM
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Rincewind

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26 Minutes Ago
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I think you misunderstood, lyte's statement. Public shaming is NOT allowed. This is only in the case of a player publicly calling us out to share logs of his/her chat log in the extreme cases of toxicity.


ARAM Time Rincewind
6 Hours Ago 07:47 PM
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Rincewind

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6 Hours Ago
3 of 3 Riot Posts

Playing another one. Please join the custom game "Rincewind's learning to quote "


ARAM Time Rincewind
6 Hours Ago 07:26 PM
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Rincewind

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6 Hours Ago
2 of 3 Riot Posts

@Witsyyy Oh really? I did not know that. Wow, I learnt something new today. Thank you very much. I appreciate it.


ARAM Time Rincewind
7 Hours Ago 07:18 PM
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Rincewind

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7 Hours Ago
1 of 3 Riot Posts

Please do join "Rincewind's tea time" for a couple of fun aram games.


TO Riot Admin Please Read! Rincewind
9 Hours Ago 04:58 PM
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Rincewind

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9 Hours Ago
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i am sorry, we are unable to share a preview until the official announcement of the sale.


Thread about unjustified ban deleted Riot Boompje
13 Hours Ago 01:19 PM
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Riot Boompje

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13 Hours Ago
4 of 4 Riot Posts

Quote:
Originally Posted by Lunar View Post
Why was my comment about Jason removed?
Where?


Thread about unjustified ban deleted Riot Boompje
13 Hours Ago 01:09 PM
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Riot Boompje

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13 Hours Ago
3 of 4 Riot Posts

Now that I look at that thread it's pretty obvious it got deleted. Having problems sucks, but please try to stay at least civil.

Anyhow, if you already contacted support you're on the right path. All you gotta do now is wait for them to answer and help you troubleshoot your problems.


Thread about unjustified ban deleted Riot Boompje
13 Hours Ago 01:05 PM
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Riot Boompje

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13 Hours Ago
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Did you create that thread under this summoner name?


Thread about unjustified ban deleted Riot Boompje
13 Hours Ago 12:33 PM
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Riot Boompje

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13 Hours Ago
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When did that happen? On the first page there's only 1 deleted thread which wasn't about a ban.


Boompje said to contact Support for ping issues, i did. Got a bot reply. What now? Riot Boompje
1 Day Ago 06:42 PM
General Discussion

Riot Boompje

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1 Day Ago
4 of 4 Riot Posts

Quote:
Originally Posted by Dr Poro View Post
You generally just need to reply again to the ticket to get a real answer. They generally send a bot for every ticket by default because the bot can solve a lot of issues and those players that need an answer will keep asking. Same stuff happens in real life. Don't expect to find a job if you only make one attempt. People have limited time and they generally look at those who show that they care first.

BTW, gratz on becoming a Riot member, Boompje! (I don't know how long you've been one already, I haven't been on these forums for a long while. )
Thanks!

It is actually not a bot, this is actually a human-mistake. Unfortunately, this time it went wrong. We don't use any bots in player support, we do make use of macros though, and in this case the player support specialist made a mistake, which unfortunately will happen from time to time.


@Riot tmx, permaban these 2 scripters Rincewind
1 Day Ago 06:20 PM
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Rincewind

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1 Day Ago
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@R1 Feyvern A report like this needs to be made to player support and please refrain from naming the individuals here in the forums.


Boompje said to contact Support for ping issues, i did. Got a bot reply. What now? Riot Boompje
1 Day Ago 04:21 PM
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Riot Boompje

EU Associate Product Manager

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1 Day Ago
3 of 4 Riot Posts

So I checked in, and unfortunately we didn't properly read the ticket at first. Our apologies for that and we're going to make sure the rest of your ticket will be dealt with properly!

Sorry and I really hope we can solve your latency issue!


Boompje said to contact Support for ping issues, i did. Got a bot reply. What now? Riot Boompje
1 Day Ago 04:16 PM
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Riot Boompje

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1 Day Ago
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What is the ticket number?


Boompje said to contact Support for ping issues, i did. Got a bot reply. What now? Riot Boompje
1 Day Ago 04:11 PM
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Riot Boompje

EU Associate Product Manager

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1 Day Ago
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This may sound harsh, but is not intended like that, and be aware I am not a subject expect.. but they requested 3 files and you only attached 2 ?

If that isn't the case and the next reply won't solve it let me know and i'll get it more thoroughly looked into.


Extremely high ping in this game since Amsterdam transfer Riot Boompje
1 Day Ago 01:40 PM
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Riot Boompje

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1 Day Ago
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Have you reached out to our Player Support? They may be able to help you check out the cause.

http://support.leagueoflegends.com/


Connection issues since Amsterdam servers. Rincewind
1 Day Ago 11:43 AM
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Rincewind

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1 Day Ago
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https://support.leagueoflegends.com/...nection-Issues should get you started in trying to figure out what's going on.


@Riot about the system RINCEWIND STOP Rincewind
1 Day Ago 11:39 AM
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Rincewind

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1 Day Ago
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@CloppyFawk There is nothing shady about the replies. They are plain, simple and straight forward on how the system works. We have nothing to add to this thread when you consider our answers as stupid excuses.


@RIOT, About the system. Rincewind
1 Day Ago 11:22 AM
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Rincewind

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1 Day Ago
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Please read through posts made in the past week on the topic of chat restriction.


rioter up for a game? Rincewind
2 Days Ago 06:56 PM
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Rincewind

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2 Days Ago
3 of 3 Riot Posts

i am free for a game now.


rioter up for a game? Rincewind
2 Days Ago 06:21 PM
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Rincewind

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2 Days Ago
2 of 3 Riot Posts

@le killer cool my ign and forum name are the same.


reform card Rincewind
2 Days Ago 06:16 PM
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Rincewind

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2 Days Ago
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@Winterbrezze There are no reform cards for chat restriction. I recommend going through the posts I have made in the past few days about chat restriction.


Riot be honest... Rincewind
2 Days Ago 06:09 PM
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Rincewind

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2 Days Ago
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@Eggnivia8910 32 meters high. Santa monica is 32m above sea level.


rioter up for a game? Rincewind
2 Days Ago 05:55 PM
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Rincewind

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2 Days Ago
1 of 3 Riot Posts

Sure we can play a game together sometime this evening. Add me in client and we figure out a time.


Rincewind or any Red guy explanation please. Rincewind
2 Days Ago 01:46 PM
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Rincewind

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2 Days Ago
1 of 1 Riot Posts

I went over your account with a team member in player support. The system has recognized a significant improvement in your behavior and well done on that. Figuratively you are more than halfway there. I would recommend keeping up your current progress. I would also advice against calling another summoner a piece of **** like you did the last couple of days in game.

Bumping a thread within a 24hr time zone is rather frowned upon. One of us will reply when we get an opportunity.


riot pls! 4.12 mac keyboard problem Riot PsyKzz
2 Days Ago 12:09 PM
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Riot PsyKzz

Associate Developer

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2 Days Ago
1 of 1 Riot Posts

I run on an external keyboard with my macbook and haven't had any problems myself.
Is it just a general keyboard issue you are getting, could you try with another keyboard instead?


Did I just get drophacked? Riot tmx
2 Days Ago 11:41 AM
General Discussion

Riot tmx

Live Services Manager - Europe

2 Days Ago
1 of 1 Riot Posts

We see some reconnects this morning and they look like EU backbone provider hiccups. Nothing major on our side though.


Ping 200-400 Problem need help! Rincewind
3 Days Ago 06:09 PM
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Rincewind

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3 Days Ago
1 of 1 Riot Posts

@Ion Cannon A ping variance like that indicates there is congestion along your network path. https://support.leagueoflegends.com/...nection-Issues is a good place to start at.


chat restriction Rincewind
4 Days Ago 09:10 PM
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Rincewind

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4 Days Ago
4 of 4 Riot Posts

Hmmn, considering your language and rage against the community , I no longer see the need to continue this thread. You have been given sufficient information to improve. Closing the thread.


Does anyone know when Riot is going to improve te AFK problem? Rincewind
4 Days Ago 08:42 PM
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Rincewind

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4 Days Ago
1 of 1 Riot Posts

Quoting Lyte from http://forums.na.leagueoflegends.com...php?p=48344274

There's been a lot of discussion recently about Leavers/AFKs, and I wanted to jump in and just dump some thoughts. We absolutely agree with players, games shouldn't start when a player fails to connect. We also agree that 4v5s in general are pretty terrible experiences, but there's starting to be a lot of misquoting and misunderstandings going around the forums.

Some players are saying that we wouldn't do any of the proposed "obvious" solutions like restarting a match or some type of heavy penalty queue because of potential abuse. This is false. When we talk about "Prisoner's Island" and separating playerbases or forcing players to play alternative queues with long queue times, we are specifically talking about Prisoner's Island not working well with nuanced, subjective behaviors like whether a player was toxic; this is completely different than a binary behavior like whether a player left a game or not. We're completely fine with some sort of solution that restarts the match or allows an early restart/surrender if there's a player that fails to connect to the game, or DCs in the first few minutes. However, we're not OK with allowing players to leave very late in games and still allow players to all abandon the match with no penalties. These are two very different scenarios. Most games (even DOTA2) still record stats/hand out harsh penalties if you leave after 5 minutes.

For awhile, there was a team (not Player Behavior) at Riot was working on this feature, but they were taken off to work on some other important issues.

To give you some more insight behind the scenes, the Player Behavior team has been working on Team Builder for awhile, and we still have a few things lined up; for example, we have finished designs that we need to implement for Honor to make the system feature complete, and we were also responsible for revamping the Tribunal to make it globally available while also improving some of the known flaws of the system. It's a lot of stuff, and they aren't trivial features so it takes awhile to implement systems that function at the scale League operates at.

However, we've known about Leavers/AFK issues in League for awhile, and have wanted to address it as soon as we can, in-between the larger projects above. Most teams have a big project they are focused on, but also work on "small scope" improvements to the game whenever they can; for example, the Player Behavior team recently worked on an improvement to matchmaking that will drop queue times for high MMR players to ~5 minutes instead of ~30-45 minutes or more--this feature is currently running in Team Builder so if you're high MMR, test it out and give us feedback. If it works well, we'd love to bring it to other queues. We also took some time off Team Builder to look into map issues between Blue/Purple and did a few fixes there to get it into a better state. We worked on these problems ahead of Leavers/AFKs because at the end of the day, they affected a lot more players.

When we look at Leavers/AFKs, we have to look at a few things. As a baseline, how often do Leavers/AFKs happen in games? What about in different queues? What you see is that even with a 5% rate of Leavers/AFKs in games globally across the world, you'll still have players who see up to 50, 60, 70, even 80% of their games have Leavers/AFKs. That's simply statistics and unlucky streaks--with millions of players playing the game, you actually have thousands (even tens of thousands) of players with streaks of games with Leavers/AFKs in all of them. But, globally, the Leaver/AFK rates in League is acceptable (but could be better). In fact, if you look at other MOBAs, you generally find similar Leaver/AFK rates and their forums also have a large number of players complaining about Leavers/AFKs. Feel free to do a poll, or run statistics on the last 10 matches of every player on the forums or game and see what the leave rates are--they will probably surprise most players even though they probably could be better still.

What's interesting is that if you look at Leaver/AFK data, you can see that a % of the Leaves/AFKs are due to hardware issues, ISP issues, or other issues outside of the game's control. There's nothing Riot (or designers in general at any studio) can do to solve those issues. For these types of "external" issues, we'd like to allow players to reconnect or restart matches if a player fails to connect at the start of a game. But, we won't be allowing full resets or restarts if a player "fails to connect" 45 minutes into a match for example.

There's also always room for improvement for Leavers/AFKs that are intentional (the rage quitter). We'd like to improve the LeaverBuster system to be a lot more harsh to these players; there's a few ideas on the table (including forcing them to play with other leavers, reduced IP per game, and other strong penalties like that). Hopefully, this gives you more info on what's going on at Riot regarding Leavers/AFKs, and why it's work that we do want to do. At some point, I'd love to go over the Leaver/AFK data in-depth for League of Legends and talk about how each feature of LeaverBuster affected the numbers, but that'll have to be when I'm not at home typing away.

(Apologies on the brain dump)


chat restriction Rincewind
4 Days Ago 08:38 PM
General Discussion

Rincewind

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4 Days Ago
3 of 4 Riot Posts

While saying nothing is better than raging, saying positive things is better than saying nothing.


chat restriction Rincewind
4 Days Ago 03:50 PM
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Rincewind

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4 Days Ago
2 of 4 Riot Posts

Players have long asked for immediate feedback when they get reported and this is the feedback. However that doesn't mean the report gets counted. The logs are still analyzed for accuracy of the person who is reporting and for the one that is getting reported.


Rengar Bug, Riot Fix it Please! Rincewind
4 Days Ago 03:39 PM
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Rincewind

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4 Days Ago
2 of 2 Riot Posts

The NOC team did confirm that this is indeed a bug and it has already been filed in our internal bug queue to be fixed. Thank you for the report.


Rengar Bug, Riot Fix it Please! Rincewind
4 Days Ago 03:37 PM
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Rincewind

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4 Days Ago
1 of 2 Riot Posts

Could you please share more information on what you were doing to trigger this bug i.e what action/spell cast after getting Stormshield do you find rengar stuck in animation?


chat restriction Rincewind
4 Days Ago 03:27 PM
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Rincewind

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4 Days Ago
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They are increasing as the system is detecting that you are easily lapsing into being painful rather than showing long term improvements. Its worth while to rethink your approach.


@RIOT - Please create language channels Rincewind
4 Days Ago 03:22 PM
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Rincewind

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4 Days Ago
1 of 1 Riot Posts

There are no plans to create "channels" for different languages at the moment and I don't see us contemplating creating such a feature in the near future. Btw englisherino is not a real english word.


After 2 months of silence we ask for Tribunal news. Rincewind
4 Days Ago 02:20 PM
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Rincewind

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4 Days Ago
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@WarlockOfPandas http://euw.leagueoflegends.com/en/ne...ading-tribunal


After 2 months of silence we ask for Tribunal news. Rincewind
4 Days Ago 01:43 PM
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Rincewind

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4 Days Ago
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As always a release date has not been set. Sorry, I don't have more concrete information to share.


Rincewind or any other Red check this out please!! Rincewind
4 Days Ago 01:32 PM
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Rincewind

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4 Days Ago
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Could you share the following details please?

1) Are you on wifi?
2) Who is your isp?
3) Does this happen all the time during the day or just at certain times?
4) Could you share your netlogs or recent games where you know for a fact this happened of share the logs of the games when it happens next.


Anyone has tips for Lissandra? Riot Boompje
5 Days Ago 01:00 AM
General Discussion

Riot Boompje

EU Associate Product Manager

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5 Days Ago
1 of 1 Riot Posts

I like to play her semi-aggresive. But your core role is to start roaming as soon as you hit level 6, since your ganks are AMAZING! It's also worth to figure out which walls you can and which walls you can't use your E on. It is exceptionally nice to through the enemy blue buff platform to the turret brush and then from there you can use your E to get behind someone. This is a 99% flash or kill!

As for itemisation, it really depends on what you favour. I like to get my Chalice first and then rush a zhonyas, after which I usually get the RoA for some health and whatnot. I guess you can revert those 2 if you want to be more defensive.

I'm not a fan of going liandry's on her, but I may have different opinions and tastes than other people, and you should definitely not take my word for more value than other people's ideas!

Anyhow, figure out how you want to play her. She's a bomb of CC, but you have to go all-in, which makes her risky. Learning to use your ult and zhonya's well are key in mastering her!

Good luck, have fun!


Crashed, can't reconnect, only a black screen Rincewind
5 Days Ago 06:15 PM
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Rincewind

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5 Days Ago
2 of 2 Riot Posts

The NOC and I have taken a quick look over all monitoring systems. We haven't found anything out of the ordinary. i will continue looking, it will take some time.


Crashed, can't reconnect, only a black screen Rincewind
5 Days Ago 05:39 PM
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Rincewind

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5 Days Ago
1 of 2 Riot Posts

I will take a look.


Make a "match me with skilled players" option in ranked Rincewind
5 Days Ago 05:36 PM
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Rincewind

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5 Days Ago
1 of 1 Riot Posts

@Feataler We could create the system, however I have my concerns if the system will cast you in the skilled players list. I will do the necessary research and get back to you Soon™

/ducks from the incoming hate missiles


New Ultimate skin for Lux? Riot Draggles
5 Days Ago 01:11 PM
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Riot Draggles

Community Coordinator

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5 Days Ago
1 of 1 Riot Posts

I think Lux is just the picture that the page defaults to when there's no new champ. Doesn't rule out the possibility, though!


Its Friday and ARAM time Rincewind
5 Days Ago 11:40 AM
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Rincewind

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5 Days Ago
5 of 5 Riot Posts

Last Aram game. Please join "Rincewind's coffee time"


Its Friday and ARAM time Rincewind
5 Days Ago 11:13 AM
General Discussion

Rincewind

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5 Days Ago
4 of 5 Riot Posts

Brolaf was too drunk to handle cc

Edit: I wasn't drunk!


Its Friday and ARAM time Rincewind
5 Days Ago 11:07 AM
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Rincewind

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5 Days Ago
3 of 5 Riot Posts

Another one, please do join.


Its Friday and ARAM time Rincewind
5 Days Ago 10:52 AM
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Rincewind

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5 Days Ago
2 of 5 Riot Posts

@I Spidah I I understand. My boss wouldn't be too happy if I was playing when I had important work to do as well. Maybe later in the day?


Its Friday and ARAM time Rincewind
5 Days Ago 10:43 AM
General Discussion

Rincewind

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5 Days Ago
1 of 5 Riot Posts

Care to join me for a couple games in "Rincewind's tea time" room?


Hacker or ...? Riot Draggles
6 Days Ago 07:21 PM
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Riot Draggles

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6 Days Ago
1 of 1 Riot Posts

Thanks for the heads up. We're taking action against these accounts.


DOOM BOT DESTRUCTION PT 1 Riot Draggles
6 Days Ago 03:54 PM
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Riot Draggles

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6 Days Ago
2 of 2 Riot Posts

THANK YOU FOR YOUR PARTICIPATION. THE DOOM BOT MENACE IS VANQUISHED... FOR NOW.

//Transmission_terminated_

ASJ3494298f.f238946+51;;


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