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Thread / Thread Starter Developer Post Forum
any news on Amsterdam? Riot Draggles
18 Hours Ago 05:43 PM
General Discussion

Riot Draggles

Community Coordinator

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18 Hours Ago
2 of 2 Riot Posts

Hey everyone, we're still putting the update post together, which is coming from different teams working on the project. We haven't forgotten about it, but this may be presented as a March/April update, in addition to providing a bit more context on the datacentre generally.


Where is new gragas supposed to go ? Riot Draggles
1 Day Ago 04:23 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Day Ago
1 of 1 Riot Posts

I've been playing him as a support, I still need to experiment with builds, but his recent buffs will be a great help for me to bring out the Graggles.


Why is selling an account not allowed? Riot PsyKzz
2 Days Ago 05:10 AM
General Discussion

Riot PsyKzz

Associate Developer

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2 Days Ago
1 of 1 Riot Posts

While there is a lot of legal jibber jabber to selling accounts, it generally boils down to some of the same reasons why you shouldn't sell your identity in real life. While it was free to you, it's personal to you and to everyone else's perception towards you.

It wouldn't be fair for someone to sell their account and allow the buyer to besmirch their name by some devious act, or to trick other people into believing this person is someone else. Any matchmaking with this player would be out and create unfair games ( unfair'r then they already are ) and generally ruin your experience.


English-broadcast earpieces at All-Star venue Riot Draggles
2 Days Ago 07:14 PM
General Discussion

Riot Draggles

Community Coordinator

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2 Days Ago
1 of 1 Riot Posts

RED TAG ACTIVATED. Will look into why Shantzilla's post isn't red (I have my suspicions but I'm not in the office at this point to fix it). Also, this is awesome news! I do enjoy non-English casting because of their enthusiasm - looking at you, LCS Spanish broadcast team - but glad that non-French speakers can be involved too!


The Tribunal system down, may we have answers please? Rincewind
3 Days Ago 08:39 AM
General Discussion

Rincewind

Senior Systems Administrator

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3 Days Ago
1 of 1 Riot Posts

We are transitioning to a newer backend that is far more scalable than the current implementation. I am hoping to get this resolved really soon (this week, don't quote me on it though).


People who say they main adc... Riot Eglorian
4 Days Ago 12:30 PM
General Discussion

Riot Eglorian

Network Ops Technician

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4 Days Ago
2 of 2 Riot Posts

Quote:
Originally Posted by ItzzNinja View Post
What's the difference between Orb Walking and 'Stutter Step('ing) ?)?
Technically? None!


People who say they main adc... Riot Eglorian
4 Days Ago 12:27 PM
General Discussion

Riot Eglorian

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4 Days Ago
1 of 2 Riot Posts

So far in life, in order of when I learned the terms:

1 - Orb Walking
2 - Stutter Step('ing ?)
3 - Kiting

\_(ツ)_/


Certificate Problems (Never Happened Before) RIOT Please.. Riot Eglorian
5 Days Ago 05:21 PM
General Discussion

Riot Eglorian

Network Ops Technician

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5 Days Ago
4 of 4 Riot Posts

Quote:
Originally Posted by Unseen Dragon View Post
What was the issue if I may ask?
I saw the warning but dumb as I am ignored it, is there any risk to my account now, or was it just that the certificate wasn't approved yet?
There should be no issue with your account, their Certificate was not configured correctly. They have now fixed that, so you can login normally.


Certificate Problems (Never Happened Before) RIOT Please.. Riot tmx
5 Days Ago 04:52 PM
General Discussion

Riot tmx

Live Services Manager - Europe

5 Days Ago
3 of 4 Riot Posts

We got confirmation this issue is now fixed. Apologize to all affected players.


Riot 18.04.2014 Time 16:21 in Germany/ Servers AGAIN DOWN?`?? Riot tmx
5 Days Ago 04:49 PM
General Discussion

Riot tmx

Live Services Manager - Europe

5 Days Ago
1 of 1 Riot Posts

Please check this thread out: http://forums.euw.leagueoflegends.co....php?t=1686177. We're working on it and thanks for your report. I checked your stats and this is the first game in your match history that was dropped.


Gotta hug 'em all! Riot Tongpu
5 Days Ago 04:41 PM
General Discussion

Riot Tongpu

Player Support Coordinator

5 Days Ago
20 of 20 Riot Posts

Here we are then
*hugs* brah. GL on your adventure.


Certificate Problems (Never Happened Before) RIOT Please.. Riot tmx
5 Days Ago 03:12 PM
General Discussion

Riot tmx

Live Services Manager - Europe

5 Days Ago
2 of 4 Riot Posts

Thanks for all your reports. We just confirmed that the ISP or operating system does not matter. Cloudflare, the company we use for some LoL services, replied back saying that they replaced all of their certificates last night and are aware of the problem for some customers. We have a high priority ticket opened with them and are currently awaiting their fix.


Certificate Problems (Never Happened Before) RIOT Please.. Riot tmx
5 Days Ago 02:30 PM
General Discussion

Riot tmx

Live Services Manager - Europe

5 Days Ago
1 of 4 Riot Posts

Hey folks, thanks for the reports. We're now investigating this issue and engaging our partner (Cloudflare) to resolve the problem on their side. Issue is related to the invalid certificates and is not related to the entire playerbase.

Please give us some additional information, like country your're connecting from and your operating system version. This will help, as we previously tried to replicate the problem but were unsuccessful.

Stay in touch, we're working on it right now.


Lee Sin not on sale Riot Eglorian
5 Days Ago 02:26 PM
General Discussion

Riot Eglorian

Network Ops Technician

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5 Days Ago
1 of 1 Riot Posts

Lee Sin should be on the correct price now.

Sorry for the confusion!

Lee-Sin to me when I say, we're on top of it. #I'mSorry


RP Riot Cosantoir
5 Days Ago 12:36 PM
General Discussion

Riot Cosantoir

Events Coordinator

5 Days Ago
1 of 1 Riot Posts

Send a support ticket and include something LoL related to make the guys at PS smile, draw a picture, tell a joke, write a small poem and maybe you will get what your asking for


riot employee need serious answer for once Riot tmx
5 Days Ago 12:36 PM
General Discussion

Riot tmx

Live Services Manager - Europe

5 Days Ago
1 of 1 Riot Posts

What kind of problems did you encounter? Stability-wise we're looking good recently. Our major problems are still external attacks (ddos, drophack), but we already clarified our plans in this thread: http://forums.euw.leagueoflegends.co....php?t=1686177. We don't observe repetitive disconnects nowadays (like you were disconnected multiple times during a day), but if you want our Player Support can analyze your connectivity, just submit a ticket and they will guide you on further steps.


I need a very clear answer from any red to this question. Psyche
6 Days Ago 03:29 PM
General Discussion

Psyche

Associate Project Manager

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6 Days Ago
2 of 2 Riot Posts

Quote:
Originally Posted by DzSoul View Post
no he didn't he said it's not against the rules so it's ok.



"Hi there,

If you decide to mute or ignore people in the game, you're not doing anything against the Summoner's Code"
It's not against the Summoner's Code to mute/ignore people, however I would still encourage you to at least try to communicate with your team. It'll vastly improve your game experience, and likely that of your teammates as well.

By all means, if you have an unpleasant experience with those players go ahead and use the mute/ignore feature, but communication is really important.

Pings are still a great way of communicating if you prefer not to speak, and as long as you don't spam pings. However it is really useful to have your teammates able to speak with you. You can always turn all-chat off if you want to avoid talking with the enemy team.


How's Mordekaiser doing? Psyche
6 Days Ago 03:15 PM
General Discussion

Psyche

Associate Project Manager

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6 Days Ago
1 of 1 Riot Posts

I can't say what he's like right now, but Mordekaiser has always been my favourite champion for aesthetics/voice/kit. I should really play him more often, I used to love building him pretty tanky with some MPen.


I need a very clear answer from any red to this question. Psyche
6 Days Ago 03:14 PM
General Discussion

Psyche

Associate Project Manager

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6 Days Ago
1 of 2 Riot Posts

Hi there,

If you decide to mute or ignore people in the game, you're not doing anything against the Summoner's Code. Will people report you? Maybe, but if you're following the Summoner's Code you shouldn't have too much to worry about. Maybe try warning players in chat, politely, if there's something they need to know in the game as well, such as someone in your lane going missing?

Be sure to read the Summoner's Code here: http://gameinfo.euw.leagueoflegends....ummoners-code/

I'd always personally encourage people to communicate as calmly and politely with their team as possible, rather than resorting to using /mute or /ignore immediately, but if you feel it's necessary to mute those players that's your call!


Update on DDoS Issues Riot tmx
6 Days Ago 12:48 PM
General Discussion

Riot tmx

Live Services Manager - Europe

6 Days Ago
4 of 4 Riot Posts

Quote:
Originally Posted by WoodManpsss View Post
Since 3-4 days i can connect to the launcher but when the game is about to launch i can't join it.
I assume your recent restrict policy is the cause of my problem, if i specify my IP to your support team can they unban it ?
It might be the case. Please contact our Support and refer to this thread any my nickname. Specify your IP and we will whitelist it on our filters.


Update on DDoS Issues Riot tmx
1 Week Ago 10:54 AM
General Discussion

Riot tmx

Live Services Manager - Europe

1 Week Ago
3 of 4 Riot Posts

Quote:
Originally Posted by sirDarts View Post
IP bans do not work in this time and day.
Thanks sirDarts, good post. We obviously don't ban public ISP IP ranges as this would mostly affect regular players. We analyze our traffic and instead restrict the access to our services from widely used collocation/VPS type networks, where the attacks in fact come from. Think about it as about the service: cheaters arrange it from their homes but the actual attacks come from somewhere else. It's just a paid service to get pumped mmr.

Quote:
Originally Posted by sirDarts View Post
When a drophack is used, the game is completely gone, and you can't get banned for it, as you won't get a leave.
Correct. The game is unfinished which means the stats are never delivered back to our platform. It does not have any impact on your account, beside the fact that the game you could have won just disappeared. This might be frustrating.

Quote:
Originally Posted by sirDarts View Post
If they do that, they will likely get permabanned again before they even get to 30.
Precisely speaking permanent bans are our strategy. Suspension can be used, but if we only make sure that given player used this method commonly and repeatedly his/her account will be permanently blocked.


[Petition] Make previous seasons available Rincewind
1 Week Ago 01:01 AM
General Discussion

Rincewind

Senior Systems Administrator

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1 Week Ago
1 of 1 Riot Posts

I am sorry but this is not going to happen. It is just tremendous of work to go back to previous seasons and the returns are very questionable. It is more valuable to to iterate over newer stuff.


LoLDroppers/GameDroppers Discussion @Riot Riot Draggles
1 Week Ago 10:18 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
2 of 2 Riot Posts

Quote:
Originally Posted by Kladdkaka View Post
I did just read through this, but I felt that it didn't quite cover the issue I am mentioning. Of course, they are related and very similar and the outcome is the same. But there's still difference between DDOSing a player or two, and the entire game, including your own teammates. Taking out a core teamplayer in the enemy team is still one thing, while erasing a game is another. Perhaps the actual method of overloading is the same? I wouldn't know since I am not that into this. But I can still say for sure that both problems are urgent. Thank you for linking the post anyway and for your quick response!
He is definitely talking about the thing you are talking about


LoLDroppers/GameDroppers Discussion @Riot Riot Draggles
1 Week Ago 09:51 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
1 of 2 Riot Posts

Riot Sherom just posted something on this exact issue here: http://forums.euw.leagueoflegends.co....php?t=1686177


Update on DDoS Issues Riot tmx
1 Week Ago 08:20 PM
General Discussion

Riot tmx

Live Services Manager - Europe

1 Week Ago
2 of 4 Riot Posts

Quote:
Originally Posted by Octavia View Post
What about the drophackers which disconnect everyone so the game deletes just when you were about to win?
Such players will be suspended and in most cases it just means permanently banned. We started to take actions last week against some top offenders -- these accounts we had hard proofs against. We already identified accounts with high percentage of recent unfinished games and suspending all of them is just a matter of few days.

We do appreciate your reports and will spend a lot of time to manually analyze all of them. The more information we have, the quicker and more efficiently we can act. However, even without external reports we can easily generate our own reports of effectively go down the list.


@Riot do something about Drophacks Riot Draggles
1 Week Ago 07:25 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
1 of 1 Riot Posts

Good timing! Riot Sherom just made a post about this: http://forums.euw.leagueoflegends.co....php?t=1686177


Stable 220- ping. Why? Rincewind
1 Week Ago 07:07 PM
General Discussion

Rincewind

Senior Systems Administrator

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1 Week Ago
1 of 1 Riot Posts

@Bötte are you using wireless ? Bots upgrade will not affect your ping.


Im calling out the active Forum users Rincewind
1 Week Ago 07:05 PM
General Discussion

Rincewind

Senior Systems Administrator

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1 Week Ago
1 of 1 Riot Posts

Invite me i will play too!


Update on DDoS Issues Riot Sherom
1 Week Ago 06:58 PM
General Discussion

Riot Sherom

This user has referred a friend to League of Legends, click for more information

Player Support Lead
Player Behavior

1 Week Ago
1 of 4 Riot Posts

For months now, some players have been using DDoS style attacks to take down individual games, players and servers to avoid losing games. Whilst this affects a small percentage of total games, it has impacted a lot of players, and its something wed like to minimize as much as possible.

Our team has identified many individuals behind such attacks, and we have begun taking actions to limit their access to League of Legends through suspensions and permanent bans.

In some cases, an individual player might be targeted meaning your home internet service was DDoSed, not the League of Legends servers. This can only happen if your home IP address is somehow discoverable. The good news is that there are steps you can take to protect yourself. First, if you use Skype, make sure to download the latest version. If you think youve been compromised, talk to your ISP and ask for an IP address change. Read this knowledge-base article for a more in-depth explanation.

A large majority of reports weve investigated were likely caused by more ordinary sources of lag and disconnect, such as ISP issues and game server hiccups. But if you have evidence that a player is DDosing, please share it with us through contacting player support. Please include the following information:

Title on the support ticket: DDoS/Drophack report
Time stamp of the game
Screenshots of game errors
Screenshots that list out the players in your game
Any time when a player is threatening to disrupt a game
The game appeared in your match history

Although we may not be able to share with you further details of the reports youve made (e.g. whether someone ended up being banned or not), this data will help us in our investigations and ultimately it help you, our players.

This is a challenge for us to tackle and were working hard to make things better. Thank you for your patience in this and please join us in this effort by taking steps to be safe and reporting suspicious behaviors that you see!


I demand an answer Riot Froststab
1 Week Ago 04:44 PM
General Discussion

Riot Froststab

Associate Project Manager

1 Week Ago
1 of 1 Riot Posts

Red Pandas are pretty cool animals.


Dev blog: Thoughts ? Rincewind
1 Week Ago 02:54 AM
General Discussion

Rincewind

Senior Systems Administrator

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1 Week Ago
2 of 2 Riot Posts

@Zamza We are hoping to do different kinds of articles like that.
@Beats29 I don't know what the plans are, but I am sure something is brewing somewhere in the dungeons of Riot.
@RomaRoma I haven't played against bots myself, looking to do it sometime this week.


Dev blog: Thoughts ? Rincewind
1 Week Ago 01:42 AM
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Rincewind

Senior Systems Administrator

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1 Week Ago
1 of 2 Riot Posts

Have you started to read the dev blog series? If you haven't check out http://euw.leagueoflegends.com/en/ne...more-human-bot and http://euw.leagueoflegends.com/en/ne...suos-wind-wall

Would love to hear your thoughts on it?


stream is down but i still hear people talking LOL riot Riot PsyKzz
1 Week Ago 07:47 PM
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Riot PsyKzz

Associate Developer

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1 Week Ago
1 of 1 Riot Posts

Thanks for letting us know, i've informed the team and they should be sorting this out soon.


So uh...I drew Cottontail Teemo on an Easter Egg Riot Draggles
1 Week Ago 07:06 PM
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Riot Draggles

Community Coordinator

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1 Week Ago
2 of 2 Riot Posts

Quote:
Originally Posted by RunningWiild View Post
Shame it had to be teemo. Everyone knows that he isnt, lets put it this way, everyones fav champ
But he IS a scout. It was him or Ezreal, really.


So uh...I drew Cottontail Teemo on an Easter Egg Riot Draggles
1 Week Ago 07:00 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
1 of 2 Riot Posts

Come submit this to Teemo Scouts Europe! This is amazing!


Need to play support? Just RP! Riot Draggles
1 Week Ago 01:06 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
1 of 1 Riot Posts

Y'know, if you're with the right people (and you typing won't give a kill to the enemy team), there is some truth to this. You can put everyone in a good mood if you're funny about your RPing, and as you know, good moods = good teamwork. I just love the idea of Leona shouting "THE DAWN HAS ARRIVED" while smacking Graves across the face with her shield.


What is the Most Elitest Position @ Riot? Riot Draggles
1 Week Ago 12:29 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
2 of 2 Riot Posts

Quote:
Originally Posted by Erò View Post
What is your Job like, there is a HQ in Dublin and I am really interested in potentially working out there after my degree in computing. Really enjoy the game and I can really see it becoming a good start to a software development path however I would enjoy adding in my own creative flare... meh I have not idea. Life forces you to make decisions before you know any elements of the job in hand.
Here you go. Here is the job description for my role


What is the Most Elitest Position @ Riot? Riot Draggles
1 Week Ago 12:13 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
1 of 2 Riot Posts

Quote:
Originally Posted by Jax BlackJack View Post
EUW community coordinator.

Let's be honest, we're pretty demanding when something goes wrong. :<
huehuehue


[OFFICIAL PETITION] Permanent U.R.F. Ultra Rapid Fire Riot Froststab
1 Week Ago 06:30 PM
General Discussion

Riot Froststab

Associate Project Manager

1 Week Ago
2 of 2 Riot Posts

~12 hours since U.R.F was disabled.

1. Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance

I think I'm still at the 1st stage of grief!

How can it be gone?!


Why can't it be done? Red Answer Please Riot Draggles
1 Week Ago 05:27 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
1 of 1 Riot Posts

I'm sorry this happened, xGalaxyHerox. We can't enforce mystery gift "scams" because it is entirely interpersonal. There are no forms, checkboxes or fields that you can fill that we can track. It's all up to trust in this case!


URF Memorial Game Riot Froststab
1 Week Ago 05:13 PM
General Discussion

Riot Froststab

Associate Project Manager

1 Week Ago
4 of 4 Riot Posts

Too soon, it hasn't even been a day and we're memorializing URF already....?!

I can't deal with this, I need time to grieve


URF Memorial Game Riot Draggles
1 Week Ago 05:07 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
3 of 4 Riot Posts

Support Rammus feeds, Fiddlesticks baits hard, and Udyr gets a pentakill. URF is gone but not forgotten ;_;7


URF Memorial Game Riot Draggles
1 Week Ago 04:25 PM
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Riot Draggles

Community Coordinator

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1 Week Ago
2 of 4 Riot Posts

Rammus / Renekton / Rumble / Udyr / Riven

vs

Fiora / Rengar / Fiddlesticks / Fizz / Riven

RIP meta


URF Memorial Game Riot Draggles
1 Week Ago 04:10 PM
General Discussion

Riot Draggles

Community Coordinator

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1 Week Ago
1 of 4 Riot Posts

As the URF game mode is no longer in rotation, I propose a game starting now! Normal 5v5 Summoner's Rift, but you can only use champions whose names begin with U, R or F. Join the chatroom Urf Memorial on EUW to have a chance of taking part; will be choosing participants in 10 mins!


problems leaveing the game Rincewind
1 Week Ago 10:32 PM
General Discussion

Rincewind

Senior Systems Administrator

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1 Week Ago
2 of 2 Riot Posts

@FalconPuuuunch Delayed stats is what causes the issue with players getting stuck to a finished game. It should be resolved in the next 5 mins.


Hi Riot now i want u to take this srly PLEASE!!!! Rincewind
1 Week Ago 10:28 PM
General Discussion

Rincewind

Senior Systems Administrator

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1 Week Ago
1 of 1 Riot Posts

@Piv0 How about you take Riot seriously for a change? We have advised against, rage, hate and name shaming on the forums. We are not hesitant to enforce when the need arises.


problems leaveing the game Rincewind
1 Week Ago 10:09 PM
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Rincewind

Senior Systems Administrator

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1 Week Ago
1 of 2 Riot Posts

The NOC team is actively working on this issue were stats is delayed for some players.


(A thanks to RIOT) Dealing with depression through League of legends Rincewind
1 Week Ago 10:05 PM
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Rincewind

Senior Systems Administrator

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1 Week Ago
1 of 1 Riot Posts

@Cryptidian I hope you are able to successfully address your issues over time. I am glad that league is indeed helping you. Ironstylus shared his experiences with depression in this thread. http://forums.na.leagueoflegends.com...07911#38907911


Random "Attempting to Reconnect" Rincewind
1 Week Ago 07:17 PM
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Rincewind

Senior Systems Administrator

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1 Week Ago
1 of 1 Riot Posts

@Fawakko https://support.leagueoflegends.com/...nection-Issues


@ Riot serious question Riot Eglorian
1 Week Ago 12:18 PM
General Discussion

Riot Eglorian

Network Ops Technician

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1 Week Ago
2 of 2 Riot Posts

Quote:
Originally Posted by Giefbeer View Post
Hey brokensword, Can we get any info at all about all these server issues we are having?
We will be posting information on that Soon .


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